EXECUTIVE RELATIONS AGENT – FRENCH/GERMAN
Company: Major IT Player
Salary: Very attractive + benefits + relocation package
Location: Cork
ROLE:
Responsible for damage control, customer recovery and retention. Work under aggressive time commitments.
Work with the most demanding, influential and high profile customers with responsibility for communicating official positioning on company issues.
Develop creative solutions to complex customer problems.
Identify and escalate emerging product or customer dis-satisfiers.
Identify opportunities for operational improvements and suggest improvement strategies.
Empowered to use judgment when balancing company and customer needs.
Qualifications
REQUIREMENTS:
Fluency in French and German.
Excellent verbal and written communication skills in English.
2-3 years experience in a Customer Relations or other customer support environment.
Strong technical aptitude.
Resourcefulness and flexibility.
Proven judgment, negotiation and problem solving skills.
Outstanding follow through and organisational ability.
Salary
Very attractive + benefits + relocation package
Start date
asap
Contact
Please contact Lynda O' Riordan at Careermoves Ireland for further details.
Tel.: +4930-32765828 or +49179-2448630
Looking forward to hearing from you!
All Careermoves Consultants speak fluent English, German and French!
