Company: Major IT Player
Location: Cork, Ireland
Salary: very attractive basic + excellent commission + relocation + great benefits
ROLE:
Provide a front line telephone sales service for inbound customers calling
for advice and assistance in choosing and ordering company products.
Promote products and promotions to all callers requesting general information.
Some limited out-bounding activities will also be required.
RESPONSIBILITIES:
Translate prospects into customers through the application of telesales techniques within company guidelines.
Achieve individual and contribute towards team sales target
Own customers from quote to cash.
Seek to build rapport with customers so that they will actively seek the agent to process their next product requirement.
Data capture all relevant customer information within CRM system
Provide immediate response to sales related telephone calls, faxes, E-Mails and post from customers.
Liaise closely with and escalate with operations team on deliveries, invoicing, shipping, documentation, miss-shipments and credit
control issues.
Actively work with and support team members in sharing key information to encourage higher level of product knowledge
Qualifications
EXPERIENCE/SKILLS:
Minimum 2 years sales experience.
Excellent customer interaction skills (via telephone and email).
Strong organizational and administration skills.
Be a self-starter who is motivated and innovative.
Excellent verbal and written communication skills.
High volume data entry skills.
Complex problem solving capability.
Typing skills (c 30 wpm).
Ability to work effectively with other departments and utilise a team
approach to accomplishing goals.
Experience of working in a pressurised environment which is target
driven.
Have an excellent command (written and oral) of the English language.
Be a confident and enthusiastic communicator.
Have strong organisational and administrative skills.
Have a high stress tolerance level.
Salary
Very attractive + benefits
Start date
asap
Contact
Please contact Lynda O' Riordan at Careermoves Ireland for further details.
Tel.: +4930-32765828 or +49179-2448630
Looking forward to hearing from you!
Careermoves Ireland is a state-certified agency approved by the German Bundesanstalt fuer Arbeit in accordance with § 291 Paragraph 1 of the Sozialgesetzbuch (SGB III).
All Careermoves Consultants speak fluent English, German and French!
