TECHNICAL SUPPORT AGENT – GERMAN
Company: Major IT Player
Salary: €21,000 + bonus + benefits
Location: Cork
ROLE:
Undertake any requests for graphic creation and amendments.
Basic design work to include, forms, templates, wrappers and smart attachments.
Manage job set up and submission across all services.
Manage all traffic for more complex customers.
Assistance to clients in the use of the range of services.
First line support to clients experiencing problems or technical issues.
Qualifications
REQUIREMENTS:
Detailed knowledge of Microsoft Office, in particular Word incorporating mail merge and Front Page.
The ability to manipulate data within Excel and Access.
Knowledge of Adobe Acrobat.
Previous experience of HTML and web based commands such as PHP and/or PHP.
Experience of working in a B2B Customer Service focused environment.
Excellent communication skills, both verbal and written.
Ability to liase directly with clients in order to deliver training sessions.
DESIRABLE:
Working knowledge of UNIX and UNIX based commands.
Detailed knowledge of browsers and browsers settings (Proxy server etc.)
Working knowledge of design applications (ADOBE Photoshop/Macromedia Dreamweaver).
Working knowledge of TIFF and Postscript document formats.
Salary
€21,000 + bonus
Start date
asap
Contact
Please contact Lynda O' Riordan at Careermoves Ireland for further details.
Tel.: +4930-32765828 or +49179-2448630
Looking forward to hearing from you!
Careermoves Ireland is a state-certified agency approved by the German Bundesanstalt fuer Arbeit in accordance with § 291 Paragraph 1 of the Sozialgesetzbuch (SGB III).
All Careermoves Consultants speak fluent English, German and French!
